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Contact Information

(Privacy Policy)

We usually email a response within one business day or less of your submission. If you DO NOT receive a response on the next business day, please check your SPAM filter quarantine folder for email from netscantools.com. We do not accept responsibility for misdirected email due to spam filters or an incorrectly entered email address.

Below are links to email forms on our NetScanTools.com website.

General Company Questions
Request Sales Contact or quote.
Technical Support Request--for all programs except NetScanTools Pro
NetScanTools Pro Technical Support Request
New Feature Request or Suggestion Form

Note: please send requests for help with lost unlock codes or lost CDROM keys using the General Company Questions form above.
 

Contact Hints

Please leave a message on our voicemail if you are not able to reach us. Tell us your name, phone number and the reason you have called. We will return messages from US/Canada. If you are from outside those countries, please leave your email address so we can return your call via email---and you can always email your question (see the Email Us section on this page).

VOIP

We can provide instructions for contacting us using Microsoft Netmeeting or similar. Click here to email us for further information.